英文导游常用语（汇集20篇）

大家看，我们现在已经在八达岭的脚下。大家抬头看，八达岭长城是不是非常像一条龙?在崇山峻岭之间蜿延盘旋着。告诉大家，这段长城有一万三千里。大家再看，可以发现这里的长城分为西、北两峰，景色十分壮观、龙腾虎跃、气象万千。如果大家想看长城的景色，那就上去大饱眼福吧。

游客朋友们!我们终于来到了著名的八达岭长城上，真是雄伟壮观啊!这八达岭长城高大、坚固，是用条石和城砖筑成的。地上铺着方砖，非常平整，像很宽的马路，这么宽的宽度，如果马站在上面，五六匹马都可以并进，大家现在试一试，伸开手臂，大约能占十多个人。

好了，大家再往前走，大家边走边看一下，城墙上有两米多高的垛子，垛子上有方形的口，这是打仗时的瞭望口，和射击口。城墙的顶上，每隔三百多米就有一座方形的城台，这就是古代屯兵的堡垒。打仗的时候，承台之间可以互相呼应。

八达岭长城还有很多壮丽的景色，这里是世界文明的旅游景点，希望你们能够细细游赏!

The Yellow Crane Tower is located at the top of Wuchang Snake Mountain onthe South Bank of the Yangtze River in Wuhan City, Hubei Province. It is closeto the Yangtze River. It is a national 5A tourist attraction and has been knownas "the first building of the worlds rivers and mountains" and "the worldspeerless scenery" since ancient times. Yellow Crane Tower is a landmark buildingin Wuhan. It is also known as "three famous scenic spots in Wuhan" together withQingchuan Pavilion and Guqin terrace.

The Yellow Crane Tower was built in 223 A.D. in the period of the ThreeKingdoms. During the period of the Three Kingdoms, it was just a "militarybuilding" in the corner of Xiakou city. After the Jin Dynasty destroyed theeastern Wu Dynasty, the three kingdoms were unified. With the development ofJiangxia City, the building gradually evolved into an ornamental building forofficials and businessmen. Tang Dynasty poet Cui Hao wrote the poem "YellowCrane Tower" and Li Bai wrote "Yellow Crane Tower to send Meng Haoran toGuangling". Scholars of all ages left many unique songs here, which made theYellow Crane Tower famous since ancient times.

The Yellow Crane Tower is located at the top of Sheshan mountain, 61.7meters above sea level. The trains of Beijing Guangzhou railway roar through thetower. The building is 5 stories high, with a total height of 51.4 meters and aconstruction area of 3219 square meters. The Yellow Crane Tower is internallysupported by 72 columns and externally extended by 60 angles. The roof iscovered with more than 100000 pieces of yellow glazed tiles

A number of auxiliary buildings, such as bronze Yellow Crane shape, statuepagoda, memorial archway, porch and pavilion, are cast outside the Yellow CraneTower to make the main building more magnificent. Around the main building,there are white cloud Pavilion, elephant pagoda, stele Gallery, Mountain Gateand other buildings. The whole building has a unique national style, emittingthe spirit, temperament and charm of traditional Chinese culture. It complementsthe Wuhan Yangtze River Bridge at the foot of Sheshan mountain, and you can havea panoramic view of the three towns of Wuhan when you climb the building.

景点导游员个人工作总结范文

篇一：

即将到来，作为在这个行业从事导游工作近6年来，从来没有做过一次总结，总是在实践和实验中成长，每个人都希望自己能比别人优秀，能做一个让别人认可的人，但是从我的工作来看，确实没有啥值得骄傲或者自豪的事情，或许比其他工作看起来风光，但是其中的酸甜苦辣又有谁能理解呢?

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

现在从国旅出来了，我任然感激以前在国旅工作的那些乐于把自己的知识全部讲给我们这些新人的前辈们，要不是国旅，我可能也就坚持不到现在。

从07年开始选择做兼职，我算不上是优秀导游，觉得只要所有团队不被投诉，只要我用心来对待我接待的客人，我能赚一些钱够自己花就还不错了，但是我同时听到很多优秀导游的故事，我也想像他们一样，可是我一直默默无闻，09年以前的客人很友好，根本别说是投诉了，他们来到宁夏对我们这里的风土人情都很感兴趣，说我们这里的导游实在，诚实，不知道从什么时候开始，网上就有关于导游欺客宰客，导游殴打客人，导游等等不好的传闻，这对我们的影响太大了，我们极力再维护宁夏旅游的形象，我们西部旅游发展慢，起步晚，我们导游的整体素质不是很高，但是我们西北人诚实实在的种种行为还是打消了客人对导游不好传闻的那些想法，我真的很欣慰我们宁夏的旅游环境一直能健康的发展。

今年我带团接受投诉三次，第一次投诉原因是因为旅行社为了降低成本，雇佣不是旅游车队的车子接待游客，去了西宁，司机不认识路，我与司机再车上争吵路是否走错等等的事情，客人是无罪的，但是导游应该要和司机、全陪、领队互相沟通合作才能避免这些事情的发生，也就不会有投诉了，在这个投诉问题里我也是冲动了，所以说冲动是魔鬼，我被旅行社扣了500元钱，我要反映的问题是旅行社降低成本可以，但是不要再用不认识路的司机了，这对我们导游工作实在是一个很大的影响。第二次投诉，是我没有核对住宿的宾馆，因为在吃饭的餐厅客人斤斤计较，结账的时候和餐厅发生了一些争吵，我出于好心要全陪先带着其他客人回酒店休息，但是拿错了房卡，本来是兰花花的新酒店，最后住进了旁边的旧酒店，客人都住进去以后发现房子不是他们那个标准，便要求换房，把睡梦中的人都叫了起来，换了房子，第二天也把我给换了，这个问题是我因为疏忽犯的不该犯的错误，做我们这个工作，就要时刻保持一个兴奋的状态，对任何环节都要提前落实好，疏忽大意是最不可取的，我也损失了将近20xx块钱，因为至今旅行社就这个问题收不来团款也不给导游报账。第三次投诉，我只带了一个人，真的是更不应该被投诉的，原因是我没有一直陪着客人，把人家冷落了，天哪，什么样的投诉都能成立，这个更提醒了我，作为宣传我们宁夏的使者，一个人也要把她当成是上帝，别看人少了，赚不到钱了，就粗心大意，话说，别拿村长不当干部，现在的客人真的是花钱不花钱都是大爷，不管你用什么办法把她陪舒服了，高兴了就OK了。处理了这个投诉，我不仅写了检讨书，甚至还被社里扣了三个月的工资，我现在签了合同还是被停薪留职的处分，我觉得很不公平，但是我是一名导游，我要为旅行社维护更多的客户，因为我，可能社里损失了就不只是一个客户这个问题了，我只能接受了。

总之做导游工作，除了你有渊博的知识，还得处理好你和客人，你和旅行社，你和家人所有的问题，虽然你不是神，但是你必须知道这是你得职责，不想被社会淘汰，你就要天天爬在电线杆上等着被电死，要不你连电线杆都没摸到，就已经死了，学着做第一个吃螃蟹的人，只有有十分的信心，才能做成九分得成绩。

篇二：

我是导游部的成员顾德乐。今年7月8日，我走出旅校门，变成社会人，光荣的成为了太旅的一员。我非常高兴，这高兴不仅源于我对导游这一职业的向往，更有我对能在太旅扎根、收获幸福的自豪。细数工作以来的五个多月，和领导、和同事、和客人交流的每一个画面都让我深深感受到太旅大家庭的温暖，自己也在不断的实践过程中取得了工作上的突破和个人的成长，这些成绩取得和领导的关心、同事的帮助是密不可分的，点滴细节，汇成一张成绩单，下面请允许我做一一介绍：

一、善于适应环境，做合格职业人

回顾20xx年，是极不平凡的一年，也是充满希望、迎接挑战的一年。今年1月16日，吴中太湖旅游区正式荣膺“国家5A级旅游景区”，6月22日，苏州太湖游客中心正式投入运营。作为太旅的第一代导游员，我更有责任、更有义务为“全面走进太湖时代”、迎接“吴中明天更美好”而奉献青春。

来到太旅，来到导游部。我就秉持“干一行，爱一行”的原则努力适应新环境、新变化，坚决服从领导安排，和同事间建立友谊，通过实地踩点学习景点知识，并在实践带团中不断摸索如何提高服务水平。在这里，作为90后的我，正以崭新的面貌，谦逊的姿态，迎接八方来宾，服务地方旅游业。

二、敢于迎接挑战，争做政务导游员

自7月工作以来，我带团21个，(担当全陪导游2次，地陪导游19次)

计24个工作日。其中政府类接待团3个，旅行社老总踩线团6个。热情的介绍，周到的服务让游客印象深刻。

游客中心接待方面，43批次客人中，包括俞书记、金区长在内的政府类接待14次，兄弟单位以及旅行社老总参观团9次。我不断推陈出新，整理完善游客中心讲解词，以“接的不同人，说不同的话”为标准，渐而讲解得到了领导的悉心指导与高度肯定。

三、勇于担责扛担，配合组长工作

8月份，我参加的景区公司组织的竞聘。虽然意料之中的落选，然而领导的肯定让我更添足了动力，鼓足了干劲。我配合部门组长工作，尽力分担部门工作。而后，同城网服务台交由我负责，主动联系，积极工作，得到了双方领导的高度好评。今年10月，太湖绿V站在我们游客中心正式运行。作为吴中区团代表，我有幸成为了这里的一名青年志愿者，并负责起上下沟通、内外联络和日常性工作。爱心义卖、旅游咨询、景点宣传，都收到了一定成效。今年12月，太湖绿V站被团区委授予“优秀志愿者组织”，本人也被授予“吴中区生态环保志愿者之星”称号，还被团区委推荐为“苏州市优秀青年志愿者”荣誉候选人。

四、乐于参加活动，提升综合素养

我乐于参加各类活动和比赛，我认为这不仅能丰富自己的阅历，也能提高个人的素养。自工作以来，我先后参加了区志愿者培训、集团DIY讲师培训以及集团勤廉书画展等活动，开拓了视野，陶冶了情操。同时积极参加公司组织的各类比赛，如景区公司导游员大赛，景区公司主持人大赛等，均荣获“第一名”的好成绩。在刚刚结束的吴中区讲解员大赛上，我一举夺得“金奖”，为公司赢得了荣誉。

五、勤于学习思考，不断夯实基础

我极富求知欲，因为这不仅是个人所求，更是业务需要。不充电的导游绝非好导游，不热爱学习的导游也无法更优秀。因此，我通过利用业余时间读书解疑，活学活用，并实地考察，虚心学习，以提高自身素养和知识储备量，以此为游客提供文化讲解，做出文化大餐。

当然学是无止境的，服务亦如此。前些日，我与单位正式签订了合同，我非常欣喜，非常感动。但冷静之余，也有种种反思。反思自己在讲解过程中是否因地制宜，因人而异?与优秀导游间的差距在哪里?反思自己在服务中还需完善那些方面?明年是否能做到让所有的客人高兴、满意?确实，个人有待提高的太多太多，无论知识储备、个人素养还是服务技能。我愿努力奋斗，不懈怠，不动摇，与太旅共同发展，再创佳绩!

Hello and welcome to the north sea park visit tour. You must have heard of "let us once more sculls again" the popular song! Song is people went boating on the north sea.

Beihai park was built in the liao dynasty, dating back nearly one thousand years of history, is existing in our country the most glorious, preserves one of most complete imperial garden, is the art of Chinese historical gardens masterpiece. Beihai park covers an area of 69 hectares, of which there are 39 hectares of water surface, is mainly composed of jade island, east and north shore scenic spot. Its scenery is both momentum and graceful and restrained.

Beihai park is the most famous is the white pagoda. White tower is located in the center of the jade island, was built in the qing shunzhi eight years (in 1651), is the most significant building beihai park. It is a Tibetan lama tower, 35.9 meters high, from Kentucky, tower, treasure of three parts, it is the relics, lama scripture, and the mantle, with the "wave"). You see, in the set off of blue sky, towering pagoda is particularly dignified and beautiful, is the symbol of beihai park.

Beihai park there is a famous poem, it is to use yellow, purple, white, blue, red, green, and blue seven colour of masonry, a total of 635 dragon. China is now only three nine dragon screen, only the north sea is the double dragon, is one of the most beautiful one of the three nine dragon screen.

Numerous beihai park landscape, I said, let us sing at the same time, while walking slowly to visit beihai park! "Let us once more, paddle ship on the small waves, the sea reflects the beauty of the white tower, surrounded by green trees and red walls..."

大学生英文毕业总结

faculty, family, friends, and fellow graduates, good evening.

i am honored to address you tonight. on behalf of the graduating masters and doctoral students of washington universitys school of engineering and applied science, i would like to thank all the parents, spouses, families, and friends who encouraged and supported us as we worked towards our graduate degrees. i would especially like to thank my own family, eight members of which are in the audience today. i would also like to thank all of the department secretaries and other engineering school staff members who always seemed to be there when confused graduate students needed help. and finally i would like to thank the washington university faculty members who served as our instructors, mentors, and friends.

as i think back on the seven-and-a-half years i spent at washington university, my mind is filled with memories, happy, sad, frustrating, and even humorous.

tonight i would like to share with you some of the memories that i take with me as i leave washington university.

i take with me the memory of my office on the fourth floor of lopata hall - the room at the end of the hallway that was too hot in summer, too cold in winter, and always too far away from the womens restroom. the window was my offices best feature. were it not for the physics building across the way, it would have afforded me a clear view of the arch. but instead i got a view of the roof of the physics building. i also had a view of one corner of the roof of urbauer hall, which seemed to be a favorite perch for various species of birds who alternately won perching rights for several weeks at a time. and i had a nice view of the physics courtyard, noteworthy as a good place for watching people run their dogs. its amazing how fascinating these views became the longer i worked on my dissertation. but my favorite view was of a nearby oak tree. from my fourth-floor vantage point i had a rather intimate view of the tree and the various birds and squirrels that inhabit it. occasionally a bird would land on my window sill, which usually had the effect of startling both of us.

i take with me the memory of two young professors who passed away while i was a graduate student. anne johnstone, the only female professor from whom i took a course in the engineering school, and bob durr, a political science professor and a member of my dissertation committee, both lost brave battles with cancer. i remember them fondly.

i take with me the memory of failing the first exam in one of the first engineering courses i took as an undergraduate. i remember thinking the course was just too hard for me and that i would never be able to pass it. so i went to talk to the professor, ready to drop the class. and he told me not to give up, he told me i could succeed in his class. for reasons that seemed completely ludicrous at the time, he said he had faith in me. and after that my grades in the class slowly improved, and i ended the semester with an a on the final exam. i remember how motivational it was to know that someone believed in me.

女士们，先生们，欢迎来到历史悠久的敦煌莫高窟，我是你们的导游，大家叫我小潘吧!敦煌莫高窟可是中国四大石窟之一哦!四大石窟还有：龙门石窟、云冈石窟和麦积山石窟。但是这些石窟都不能和敦煌莫高窟比美，因为敦煌莫高窟可是世界上最大的石窟呢!它的历史也很悠久，它修建于十六国的前秦时期，北朝、隋朝、唐朝、五代、西夏和元朝这几个朝代都修建过。说完了这些，就跟我到敦煌莫高窟中去看看吧!

你们看，这就是敦煌莫高窟西南方向的一个洞窟：西千佛洞，你们猜这个洞有多长吗?一定不知道吧，其实这个洞有2.5公里长呢!这些泥巴彩塑在这个洞里有34个呢，但是整个莫高窟的彩塑就有2415个呢!

各种各样的石窟大小不一，最大的第16窟达268平方米，最小的第37窟才高不到一英尺。莫高窟壁画绘于洞窟的四壁，窟顶和佛龛内。内容非常的博大精深，主要有佛像、佛教的故事、佛教史迹、经变、神怪、供养和装饰图案等七类题材，此外还有很多生活方面的画作。好了，说了那么多，我们就去参观下一个景观吧!

你们看，这个东西是一个九层的遮檐，也叫“北大像”，正立于崖窟中段，与崖顶等高，巍峨壮观。其间有弥勒佛坐像，高36米，由石胎泥塑而成，是除了乐山大佛和荣县大佛之外的第三大佛哦!

好了，敦煌莫高窟游览结束，欢迎有机会再到这里来玩。

国际专利许可合同(附英文)

develop-ment of or improvement on the contracted product.

9.2 party b guarantees that the technical documents to be supplied by party b are

com-plete，correct，legible and are to be despatched in time.

9.3 if the documents suppied by party b are not in conformity with the stipulation

in article 6， party b shall， within the shortext possible time but not later than 3o

days after re-ceipt of party a’s written notice， despatch free of charge to party a

the missing or the cor- rcet and legible technical socuments.

9.4 if party b fails to despatch the said documents within the stipulated period as

per appendix 2 party b shall pay penalty to party a in the following proportions:

(a)...percent of the total contract price for delay from 1 to 4 weeks.

(b)...percent of the total contract price for delay form 5 to 8 weeks.

(c)...percent of the total contract price for delay exceeding weeks;

9.5 the payment of penalties by party b to party a as stipulated in article 9 shll

not releve party b of its obligation to deliver the said documents.

9.6 whenever the delay in delivering the said documents exceeds 6 months， party a

shall be entitled to terminate the contract at its discretion and party b shall be

obliged to re- fund party a all its payments together with the corresponding ingerest

at the rate of... per-cent per annum.

9.7 if the verification tests fail with the responsibility lying with party b and

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西湖英文导游词3篇

西湖，位于浙江省杭州市西部，是中国主要的观赏性淡水湖泊，也是中国首批国家重点风景名胜区。本文是西湖英文的导游词，欢迎阅读。

西湖英文导游词一：

Comes in front of Hangzhou, you certainly had heard "on has theheaven, gets down has Suzhou and Hangzhou" this famous saying!Actually, analogies Hangzhou between the adult the heaven, in the verygreat degree is because had Xihu. Since 1100, the Xihu scenery has thecharm which prolonged does not fade, her abundant posture beautifulfigure, makes one fall in love. Tang Dynasty big poet Bai Juyi leaveswhen Hangzhou also never forgets Xihu, "has not been able to throwHangzhou to go, one partly stops over is this lake." The poet said himtherefore does not give up leaves Hangzhou, its main reason is becauseHangzhou has a beautiful enchanting Xihu. "The world Xihu 36, centershould better be Hangzhou"!

Friends: Under on rides the ship along with me from the mountainshrine wharf to tour together Xihu. Before ship start, I firstintroduce Xihu the survey: Xihu is located the Hangzhou west end,three goes around a mountain, the east side borders on the urbandistrict, the north and south long approximately 3.2 kilometers, thething width approximately 2.8 kilometers, circles lake week nearly 15kilometers. The area approximately 5.68 square kilometers, includingthe lake in the islands are 6.3 square kilometers, the hydraulic meandepth 1.55 meters, most deep place about 2.8 meters, most shallow partinsufficient 1 meter, water-holding capacity in 8.5 million to 8.7million cubic meters between. Outside Su Di and the Bai Dike divideinto Lake Surface the lake, North In the lake, the syli lake mountain lake andthe small Lake Nanhu 5 parts. Xihu everywhere has the beautifulscenery, in the history except has "the money pond ten scenery", "theXihu 18 scenery" beside, what is most famous is the Southern SongDynasty chooses a name "the Xihu ten scenery", mother: Su Di springday dawn, the tune courtyard wind-load, the Pinghu harvest moon,breaks the bridge remnant snow, the flowered port view fish, south thescreen Wan Zhong, the split-blip inserts the cloud, the thunder peakevening glow, Three deep pools India month, the scull wave hears 茑. If connotationwhich selects by each character, they are: The spring, summer, fall,and winter is colored, late cloud evening month willow tree. The spotleft regardless of spring, summer, fall, and winter, regardless of thebright 晦 dusk, the Xihu beautiful scenery all has at times,everywhere all in characteristic. In 1985 commented "the new Xihu tenscenery". In take Xihu as in the central 60 square kilometersbotanical gardens scenic spot, was proclaiming the main scenery scenicspot has 40 place, the key cultural relic historical site has 30place. Summarizes the Xihu scenery mainly take a lake, two peaks,three springs, four temples, five mountains, six gardens, seven holes,eight graves, nine brooks, ten Jing assheng. On November 8, 1982,State Council Xihu will list as one of first batch of national keyscenery scenic spots. In 1985, in "the Chinese ten big sceneriesscenic spots" in the evaluation, Xihu is evaluated third.

Xihu is such beautiful, certainly is breeding many marvelous movingfables. Hands down before very the long time, the space had jade LongHejin on phoenixs to find a Baiyu nearby Milky Way immortal island,they pondered over very many years, Baiyu turned a light shining inall directions the pearl, where did this no. 3 gunpowder tea pearlyluster according to arrive, where trees evergreen, the hundred flowerswere in full bloom. Day after tomorrow the news will pass to theheavenly palace, queen mother of the west sends the gifted general tocome to snatch the bead. Jade Long Hejin the phoenix hurries to therope bead, encounters the grandmother to reject, thereupon youstruggle me to seize, the grandmother is thrown off in the place, atwo pine, the pearl falls the world, turned crystal clear limpid Xihu,jade Long Hejin the phoenix also descended along with it, turned jadeMt. Longshan (namely Jade Emperor mountain) with Pheonix mountains,forever protected shore of in the Xihu..

Xihu took the famous scenery place, many Chinese and foreign celebrityhave only one in mind to this. The Mao Zedong life Chinese CommunistParty 40 time comes Hangzhou, longest has fully lived 7 months longtime, he treats as Hangzhou "the second family". Mao Zedong frequentlycommended Xihu is elegant, but he before death never officiallypublishes has described Xihu the poetry. The Chinese extraordinarypersonalities like Xihu, the foreign friend is forgets to return toXihu. American former president Nixon two time comes Hangzhou, heacclaims said: "Beijing is Chinas capital, but Hangzhou is thisnational heart, I also must again come." Nixon the red Pine whichproduced the hometown California state has also given Hangzhou.

Our ship slowly started. I first entire You Hu travelling schedulesimple introduction: A link lake week-long scenic spot has a mountainand two dikes. A Shan Zhi isolated hill, the isolated hill scenic areascenic spot historical site reaches 30 place west, can appreciatealong the lakes has the Ling bridge, the fall 瑾 grave, west outsidethe Ling India society, the building the building, the Zhongshan Parkand so on. After isolated hill is the Bai Dike, gets up from thePinghu harvest moon, finally breaks the bridge remnant snow, after thebridge also has the famous gem to flow landscape and so on rosy cloud.Appreciates along the lake scenery, we will go to in again the lakethree islands, the pleasure boat finally approach shore in the Sovietdike.

Now the ship is going from the west to the east, each position arrivesis area the isolated hill scenery. West west the isolated hill meetsthe Ling bridge, east continually Bai Dike, elevation 35 meters, area200,000 square meters. Isolated hill scenery Tang Songnian has beenwell-known, the Southern Song Dynasty principle ancestor onceconstructed the broad in scale Western Pacific second grade palace inthis, divideed into the most place isolated hill the Emperors garden.Qing Dynasty Emperor Kanghsi constructs the temporary palace in this,Emperor Yong Zheng changes the temporary palace for the saint becauseof the temple, hid the temple with then spirit, only the kind temple,according to celebrates the temple and calls "Xihu four big jungles" " . Perhaps some friends want to ask that, Does theisolated hill since Xihu in the biggest islands, why have to name "theisolated hill"? This is because in the history this mountain sceneryis specially exquisite, continuously is called loner emperor to hold,therefore is the isolated hill. Says from the geology, the isolatedhill is composed by the volcano blowout liparite, the entire bird isand the land continually in together, therefore "the isolated hill isnot orphaned, breaks the bridge to be unceasing, the long bridge isnot long" is been called Xihu three certainly.

Everybody front looked again that link hole stone arch bridge, issituated at west the isolated hill west, the name is called the Lingbridge. It and broke the bridge, the long bridge and is called theXihu ancient times three big sentiments bridge.

Crossed west the Ling bridge, after the isolated hill in the foothillgreen grove had reveres the white marble cast, only saw this heroineleft hand to fork the waist, the right hand presses the sword,flashing eyes, held up the head front the gaze, resembled is seekingthe revolutionary truth. Who is she? She is our country womensliberation movement pioneer, for overthrows Qing Dynasty, strives forthe national independence and the heroical sacrifice "the warning lakefemale variant" the fall 瑾. This cast height 2.7 meters, the graveplace height 2 meters, on the positive tablet stone should have SunYat-Sen to write personally "the heroine" 4 large brush-writtenChinese characters. Fall 瑾 martyrs cast, for our one kind ofenlightenment: Xihus being well-known, not merely has occupiedvictory of the scenery, it multiplied the brilliance because of themultitudinous historical personage. In the Xihu scenic spot, by thereputation is "in the lake three is outstanding" Yue Fei, Yu Qian,Zhang Cangshui, but also has with the fall 瑾 for promotes togethernearly issues 0N anothers behalf host revolutionary Xu Xilin, TaoChengzhang which China devoted and so on, all has interred the WestLake lakeside.

Our ship continues slowly to go toward the east, each position sawfront whitewashes a wall together, in the courtyard then is the famouswest Ling India society. Right flank India society, this China and theWest combines and complements one another the construction, is hundredyear old shop Lou Wailou. Outside the building the building founded in1848, shop takes from the Southern Song Dynasty poet forest rises"outside the mountain outside the green hill building the building"the famous phrase. Outside the building the building resulted in theweather, the advantage, the person and then, has received many Chineseand foreign celebrity. Outside the building the building managed ahousehold the famous cuisine number Xihu vinegar fish, it was selectsin Xihu the grass carp which bred in the stipulation scope, was firsthungry in the clear water 12 days, except the soil taste, then boiledthe system to become. Cheng Caihou Xihu vinegar fish, luster redbright, the meat taste fresh and tender, sour and sweet is delicious,slightly brings the crab taste, is Hangzhou most has therepresentative flavor famous cuisine.

Now the ship sailed to the Zhongshan Park, the isolated hill mainentrance in here. "The mountain in is not high, has the immortalthen", the isolated hill not only is a scenery Mingshan, also is acultural Mingshan. Isolated hill status in Xihu scenic area thereforeis such important, is because it is containing the rich history, thecultural connotation, in the scenic area famously has "the Xihu worldscenery," also commemorates the Northern Song Dynasty to hideleisurely poet Lin Hejing to put the crane pavilion. After thesescenic spots and so on come ashore we to go to the visit.

Nearby the Zhongshan Park, we saw this group of buildings wererecently construct are completed "the Zhejiang Province museum". Thenthe surface exhibits on 姆 is crossing the culture to 7000 ago river,gets down to near modern cultural relic exhibit article 1,700. Behindthe museum ancient construction is Qing Dynastys imperial library WenLange, it is our country one of seven storytelling Chinese stylepavilions which "the Four Books" constructs for the collection.

Please front looked that prominent Lake Surface cement platform double-eavedroof alcove has unfolded us at present, this place constructs at theQing Dynasty Kangxi Dynasty construction, the name calls Pinghu theharvest moon. It is Bai Dikes beginning, also is Hangzhou three bigenjoys looking at the moon one of paradises. In the history Hangzhouperson midautumn festival enjoys looking at the moon has three bigdestinations: In the lake pushes one of three islands Three deep pools India month, onthe mountain should be the phoenix hillside 月岩 the scenic spot, asfor the shore, number this pale blue wind was clear, the water and skyaltogether blue Pinghu harvest moon!

Now each position saw front this strip "between willow peach" the tourcauseway is the Bai Dike. When our ship drives here, the Xihu mostbeautiful scenery presented in front of everybody. Looks! In the dikenearby two respectively has line of willows, the prunus persica,specially is playing, the willow branch exudes, the peach tree greenbright red, a piece of pink willow green scenery, the tourist reachesthis point, as if like near fairyland. The Bai Dike original name "iswhite Sand Dike", as early as in more than 1,000 year ago Tang Dynasty,is famous by the sight fluttering flags. It although manages the BaiDike with Bai Ju which constructs not in a position, but the Hangzhoupeople for cherish the memory of this to make the brilliantcontribution to Hangzhou "senior mayor", still named it as the BaiDike. It manages the construction with Su Dongpo the Soviet dike justlike in the lake two brocades belt, gorgeous is varied, enhances oneanothers beauty. Everybody looked again that, the Bai Dike middlethis bridge is called the brocade belt bridge, before is the placewooden bridge, in the name "contains the blue bridge", now changes thename as the stone arch bridge. In Bai Dikes terminus, to mediated thebridge, the span 1 kilometer Bai Dike from this but "breaks".

Breaks the bridge the name most early to take to the Tang Dynasty, theSong synonym valuable blessing bridge, Yuan Daiyou name is DuanJiazhi, before is the place mess stained ancient stone bridge. We nowsee this bridge although is the place very ordinary stone arch bridge,but its name and "the Tale of the White Snake" the story relates intogether, thus has become in Xihu a most famous bridge.

西湖

Talks about here, I saw some friends already carefully wereobserving, perhaps you immediately could ask: This bridge has notsimply broken, why has to name "breaks the bridge"? This question letsme explain. Breaks the bridge is famous Xihu one of ten scenery,because breaks the position back city surface mountain which thebridge locates, is in North In the lake and outside a lake minute waterdrop, the field of vision is open, is the winter watches the Xihusnowscape best place. Whenever the auspicious snow first clear, thebridge was open already Ice Disappears the snow, but bridge shady-sideactually or snow gleams white, looked by far, the bridge bodyresembled breaks must breaks, "broke the bridge remnant snow"therefore to acquire fame. Also, breaks the bridge also is Bai Dikesend point, comes the Bai Dike from the Pinghu harvest moon to reachthis point the severance. Talks about here, perhaps everybody alreadyunderstood, originally was "the dike breaks the bridge to beunceasing".

Fellow friends: The Xihu coast landscape introduced here, meets us towatch in the lake three islands.

First we look at in Xihu most Oshima "Three deep pools India month", also calls thesmall sea state. This is "in the lake has the island, in the islandhas the lake" in the lake the garden. The entire area 70,000 squaremeters, water surface accounts for 60%. The entire island assumes "thefield" the glyph, thing Lian Liudi, the north and south constructs thetune bridge, bends the bridge two sides, plants the big piece red, isbeing white assortedly Rests Lotus.

Next Surface Invites along with me on the island tour, Three deep pools India month thisisland, initially founded an armed force in the the Ming Dynasty Wanli35 years (in 1607), was with the lake putty which scoured piles upbecomes. Its essence lies in south side the island three pinnacles.Please looked that, Three towers stand like a tripod in the lake, thetower height 2 meters, the tower body sphere, is arranging 5 slightlyCircle Hole, the tower goes against assumes the bottle gourd shape, themodelling is exquisite. Every time brings forth the moonlit night,specially arrived the midautumn festival festival, the bright moon inthe sky, the people in the tower 内点 on candle, along mouthMongolia in the flimsy, outside the candlelight pass, by now "thetower shade, the cloud shadow, the month shade" dissolved a piece,"the candlelight, the moonlight, the lake light" enhanced oneanothers beauty, in the light refraction, three towers lightspenetrated 15 Circle Hole projections on the water surface, altogether had30 moon, added the early space in water 1, Lake Surface may produce aninverted image 32 small moon, presented "the day last month a turn, inthe lake the shade became three" the beautiful scenery, Really is"lake liquid gold wants to dissolve the fall", has says endless richin poetic and artistic flavor.

After that us to look again in the lake that upturned eave Curls upwards Anglepavilion, the name calls the mid-lake pavilion. It is in Xihu abiggest pavilion. Also is an island which most early builds in theXihu three islands, initially constructed in the bright Jiajing 31years (in 1552), the distance read had 440 years to have the history."Lake Heart evenly looks into the distance" is money pond one of tenscenery. Stands looks into the distance from a high place Xihu in themid-lake pavilion, 水光 the mountain color, gets a panoramic view,the Xihu scenery, is cover all.

The mid-lake pavilion northwest that island, is called Ruan Gongdun.Is Xihu three islands smallest, the area only 5,561 square meters. Itwas in Qing Dynasty Fine celebrates Year (in 1800), Zhejiang governor RuanYuan after scoured Xihu the silt to pile up becomes. The Ruan pillarfishes has become the Hangzhou resident holiday leisure the gooddestination, Ruan Dunye you Ze is a Xihu summer feature tourismproject which grandly promotes for each place Traveling person.

Swims in the lake three islands, our ship sailed to soon anchors inthe direction ---- Soviet dike. Everybody please looked that, Frontthis but weakly crosses Xihu from the south, in the span 2.8kilometers lakes the causeway is the Soviet dike. In the dikealtogether has 6 bedstones arched bridges, respectively is reflectsthe wave, the lock billows, looks the mountain, the pressure dike,Dongpu, the cross rainbow, the dike planter peach willow tree, thecotton rose, the formation "the Xihu view six bridges, a willow peach"scenery. Speaks of the Soviet dike, the people naturally can rememberNorthern Song Dynastys poet Su Dongpo, the local official which SuDongpo once two time held the post of Hangzhou, he organized 200,000labourers to scour Xihu, then the use lake putty 葑 grass, built thisto go nonstop to Roosts Rosy cloud the range foothill causeway from the southPingshan, the posterity for commemorate his merit, named "the Sovietdike". Now dike South End constructed "the Su Dongpo memorial hall" tovisit for the people, cherishes the memory of Su Dongpo the merit.

Fellow friends: The people frequently Lai Mongolia the lake analogy theHangzhou Xihu and the Swiss Geneva two famous beads which East andWest shines for the world in, is precisely because had Xihu, only thencauses Italy Marco Polo after explains Hangzhou is "in the world themost beautiful magnificent and expensive day city". Xihu does for thefamous scenic spot, receives the various countries state head to becountless. Therefore, Xihu not only is Hangzhous pearl, is Eastspearl, the world pearl.

西湖英文导游词二：

The famous West Lake is like a brilliant pearl embedded in the beautiful and fertile shores of the East China Sea near the mouth of the Hangzhou Bay. The lake covers an area of 5.6 square kilometers. The view of the West Lake is simply enchanting, which offers many attractions for tourists at home and abroad.

Tiger-running Spring

The legend goes that two tights ran there and made a hole where a spring gushed out. The Longjing Tea and the Tiger-running Spring water are always reputed as the "Two Wonders of the West Lake". The Lingyin Monastery

The Lingyin Monastery, or the Monastery of Soul’s Retreat, is a famous historical site of the West Lake. Here exists the Lingyin Monastery, a famous ancient temple in China, in front of which there are Feilai Peak, Cold Spring, Longhong Cave and precious rock cave arts and queer and varied natural caves and gullies.

Spring Dawn at Su Causeway

It’s a 2.8 km. long boulevard cutting across the south-north scenic area, and lined with trees and flowering plants. When Spring comes with crimson peach blossoms and green willows; the scenery is all the more charming. Strolling along the boulevard, one feels as if the West Lake were wakening in dawn mist. Young willows were ethereal, spring breeze so caressing, and birds were chirping in unison.

The Moon Reflected in Three Pools

"There are islands in the lake and three are lake on the islands." The three stone towers were first built in Yuanyou 4th year (1089) of the Song Dynasty, with the wonderful scenery of "one moon in the sky having three reflection in the lake", it is one of the wonderful scenes of the West Lake. Notes:

1. West Lake 西湖

2. Tiger-running Spring 虎跑泉

3. The Lingyin Monastery 灵隐寺

4. Spring Dawn at Su Causeway 苏堤春晓

5. The Moon Reflected in Three Pools 三潭印月

西湖英文导游词三：

West Lake

Lying in Hangzhou City of Zhejiang Province, the West Lake is a world famous tourist spot. Embraced by green hills on three sides, the lake covers an area of 5.6 square kilometers and has a perimeter of 15 kilometers.

The whole lake is divided into 5 sections, namely the Outer Lake, North Inner Lake, Yue Lake and Little South Lake, by Gu Hill, Sudi Causeway, Baiti Causeway and Ruangong Mound.

The name of West Lake was fixed as early as the Tang Dynasty (618-907). Before the Tang Dynasty, the lake had various names such as Wulin Water, Mingsheng Lake, Jinzhong Lake, Longchuan, Qianyuan, Qiantang Lake, and Shang Lake, etc. In the Song Dynasty (960-1279), the Chinese renowned poet Su Dongpo wrote a poem to praise the West Lake and compared it to Xizi, a Chinese legendary beauty. Since then, the West Lake has another elegant name Xizi Lake.

The beauty of the West Lake lies in its lingering charm that survives the change of seasons in a year and of hours in a day. Among its beautiful sights, the most famous sites are the Ten Sights in West Lake and the Ten New Sights in West Lake, which are known as the Double-Ten Sights in West Lake. The Ten Sights in West Lake are Melting Snow at Broken Bridge(断桥残雪), Spring Dawn at Sudi Causeway(苏堤春晓), Sunset Glow over Leifeng Hill(雷峰夕照), Lotus in the Breeze at Crooked Courtyard(曲苑风荷), Autumn Moon on Calm Lake(平湖秋月), Listening to Orioles Singing in the Willows(柳浪闻莺), Viewing Fish at Flowers Harbor(花港观鱼), Evening Bell at Nanping Hill(南屏晚钟), Three Pools Mirroring the Moon(三潭印月), and Twin Peaks Piercing the Clouds(双峰插云). The Ten New Sights in West Lake are Dream Spring of Hupao(虎跑梦泉), Tea-tasting at Dragon Well(龙井问茶), Gem Bathed in Flowing Rosy Clouds (宝石流霞), Heaven Wind over Wushan Mountain(吴山天风), Scud over Yuhuang(玉皇飞云), Yellow Dragon Spitting Greenness(黄龙吐翠), Rains of Sweet-scented Osmanthus Over Hills (满陇桂雨), Trees in Mist by the Nine Rivulets (九溪烟树), Ruan Mound in Green(阮墩环碧), Cloud Dwelling and Bamboo Path (云栖竹径).

The West Lake is also famous for its historical flavor with numerouscelebrities. National heroes Yue Fei, Yu Qian, Zhang Ruoshui and Qiu Jin were all buried along the West Lake, leaving their illustrious names and noble spirits in the green hills and blue waters. Moreover, many ancient poets and artists, such as Bai Juyi, Su Dongpo, Liu Yong and Pan Tianshou, had also left countless famous writings.

Lanzhou is the only city in the Yellow River basin where the Yellow Riverpasses through the city. The city is close to mountains and rivers, and themountains are still, forming a unique urban landscape. In order to highlight thecharacteristics of a city with mountains and waters, the comprehensivedevelopment project of the north and South Mountains environmental greening andthe Yellow River style tourism line is being accelerated. The construction ofroads and bridges on both sides of the urban section of the Yellow River, theconstruction and reinforcement of river embankments, the dredging of shippingrivers, the development of tourist attractions, the style of urban architectureand the greening, beautification and lighting are integrated, and the Silk Roadculture, the Yellow River culture and the national culture are integrated Its acollection.

The Yellow River not only nurtures the people of Lanzhou, but also bringsrich specialties here. Melons and fruits such as brandy melon, soft pear,Dongguo pear and peach are well-known for a long time. Local products such aslily, black melon seeds, rose, bracken and hookah are well-known at home andabroad, making Lanzhou a famous melon and fruit city at home and abroad.

Lanzhou is an important town on the ancient Silk Road. As early as 5000years ago, human beings lived here. In the Western Han Dynasty, the countygovernment was established, which was named Jincheng by the meaning of "JinchengTangchi". At the beginning of the Sui Dynasty, it was changed into the generalmanagers office of Lanzhou, which was called Lanzhou. The ancient Silk Road hasalso left many places of interest and splendid culture here, attracting a largenumber of Chinese and foreign tourists to come for sightseeing and tourism,making Lanzhou the center of the Silk Road grand tourist area, which spans 20__kilometers and connects Dunhuang Mogao Grottoes, Tianshui Maiji Mountain,Yongjing Bingling temple, Xiahe Labrang temple and other famous scenicspots.

位游客：

大家好!我叫张卓文，是此程游客的导游。我将带领大家浏览颐和园，希望大家旅游愉快。

颐和园位于北京，是一个美丽的大公园。进了颐和园的大门，绕过大殿，就来到了有名的长廊。绿漆的柱子，红漆的栏杆，一眼望不到头。这条长廊有七百多米长，分成273间。每一间的横槛上都有五彩的画，画着人物、花草、风景，几千幅画没有哪两幅是相同的。

走完长廊，就来到了万寿山脚下。抬头一看，一座八角宝塔形的三层建筑耸立在半山腰，那就是佛香阁。登上万寿山，站在佛香阁的前面向下望，颐和园的景色大半收在眼底，葱郁的树丛，掩映着黄的绿的琉璃瓦屋顶和朱红的宫墙。正前面，昆明湖静得像一面镜子，绿得像一块碧玉。向东远眺，隐隐约约可以望见几座古老的城楼和城里的白塔。

从万寿山下来，就是昆明湖。昆明湖围着长长的堤岸，堤上有好几座式样不同的石桥。游人走过长长的石桥，就可以去小岛上玩。这座石桥有十七个桥洞，叫十七孔桥;桥栏杆上有上百根石柱，柱子上都雕刻着小狮子。这么多的狮子，姿态不一，没有哪两只是相同的。

快乐的时光总是短暂的，今天就浏览到这里。谢谢大家对我工作的支持，欢迎再来颐和园，再见!

Tourists friends:

Everybody is good! I am the guide from guilin lijiang river, my last name is zhang, everyone call me xiao zhang. First of all, on behalf of our travel agency, I wish you all in this short day swim, can have fun, enjoy more beautiful scenery.

First well go to lijiang, small sit played li river bamboo raft. When you sit on board, to see a lot of small bamboo raft, is our customs of zhuang sang folk songs, I led, you follow me, there will be a lot of people to sing together. You know what the mountain people less myopia? Because ah, mountain far and high, often see the distant scenery, eyes wont myopia. Believe that watching the film liu sanjie must have a lot of friends, that is taken here, the clear water of the blue, blue, green, can clearly see the bottom of the stone.

The second stop: were going to the big banyan tree. The banyan tree it was said that there are hundreds of years old, and its wide spreading, tree a few dozen meters high, with dozens of meters long, roots and tree trunks were confused, with the title king of the banyan tree. On the way to the big banyan tree, and we are passing the moon mountain, distance, rain or shine of the moon waxing, nature is really amazing.

In the big banyan tree scenic area, we all go to the village for dinner. At noon, after dinner we went to play the last leg of today, the famous scenic spot elephant trunk hill. Why that name? Because the mountains look like an elephant, in front of the rocks stretching down, bent into a hole, like the nose, so it is called elephant trunk hill. We sat on the bamboo raft, you can enter the elephants nose hole, the inside is decorated with famous of guilin - osmanthus wine!

All nervous and happy one day will be over, dear dog, we see you next time. Oh, I forgot to tell you, in our here, dog is the meaning of a good friend!

friends:

now we come to shanghai huangpu river bank bund, first, i tour to everybodyvisit bund to express the welcome, and wishes in advance each traveling to behappy.

new bund altogether has five traveling routes, nearby yours left hand is bythe reputation is wan guo constructs reads extensively the magnificentarchitectural complex and spacious zhongshan road, nearby your right hand is thewave light clear huangpu river as well as the future resembles the brocade thepudong land to embellish the financial trade area, at present for is noveluniquely goes sightseeing the tour area. this architectural complex, zhongshanroad, go sightseeing the area, the huangpu river, lu jiazui in the as if musicfive spectra, the industrious shanghai people seem between the string string thesymbol, is composing most newly the most gorgeous music movement, is welcomefellow guests presence.

the powder can call bund? simple saying, it passed once was the desolatebeach place which outside the shanghai old city the reed grew thicklytogether.

in 1840 after first opium war, the tight lock entrance to a country hasbeen driven out by the colonizing ocean artillery, shanghai also is compelled toward off for the commercial port. since then, all kinds of west foreign styleconstruction hastens to ground along with colonizing but towers in abundance, tothis century the beginning of 30s, shanghai as soon as leapt into the far eastbiggest metropolis from seashore small yi.

at present these have the europe renaissance time style the construction,although stems from hand of the identical design, also is not constructs at anage, but their construction style is such harmonious unification, the daybecomes. from jinling east road bund to outside white temporary bridge long only1.5 kilometer arcs in, height scattered about, is standing erect row after row52 styles each different construction, has england -like, france -like, ancientgreece -like and so on. same year many foreign banks, the general meeting, theconsulate and so on converged to this, some east wall street the name, formedthe old shanghai semicolonial and semifeudal society a historical miniature.

everybody please looked that, the new bund 2 east winds hotels, in the pastonce were the english general meetings which extremely is well-known, it is amodel english ancient canonical expression constructs. the building high has 6(continually basement), the roof north and south beginnings and endsrespectively suppose □t look pavilion, the interior decoration are extremelymagnificent. inside a yet higher goal bar same year once because of has 110.7foot eastern longest bar cabinet but to be arrogant for a while, now usskentuckey quick dining room is located in.

new bund 12 before are famous the hongkong and shanghai bank, this buildingconstructed in 1923, was in the style of antiquity greece -like domeconstruction. the building for approaches the square the rectangularconstruction, high 5, a crown hemispheroid level goes against the vegetable tohave 7 in addition, the steel portal frame construction. in the buildingdecorates extremely is fastidious, is equipped with country each kind ofreception room and so on america, england and france, russia, date. this placeconstructed the english once to brag for from the suez canal to far east beringstrait most was fastidious construction.

nearby close neighbor hongkong and shanghai bank that building is theshanghai customs building, is 19th century restores the old the principleconstruction, constructed in 1927, is now the world institute rarely is ominous.above the building bell all around worthy of looking at arrives is in luck, each15 minutes play sound section of short tunes, melodious are deep, reputation 10miles.

after the hongkong and shanghai bank building and the customs building allstem from english designer wilson, shanghai kindly called they are the sistersbuilding, at present was still one of shanghais important symbols.

east nanjing the street intersection two buildings are called the peacefulhotel. sat north the southern dynasty this lou jianyu in 1906, at that time thename collected the hotel, was a shanghai extant earliest hotel. it may take ahistorical construction, is the english chinese world renaissance. this buildingmost major characteristic is sets up the surface color red brick to make thewaist line, bai qiangzhuan makes the cover, looks by far both gravely iselegant, and other style, the reality is a rare excellent work.

bunds these constructions, all are the china working people industriouswisdom crystallization, simultaneously has also reflected western colonizing toshanghais plundering and the aggression. now in order to let the peopleunderstand these constructions the history, in front of each big front doorhangs has the data plate which the chinese and english compares.

regarding bund, the shanghai person also passes for hers name along withthe time changes. shanghai persons is called old bund, after the liberationliberation before bund to be called as bund, now the people approve her are newbund. in the history occurs has seized bund many times the scene, but each timeall has the completely different historical significance. since partys 11sessions of three ccp plenary conferences, the china reform and open policystrategic center of gravity also from the south but north, pudongs developmentand the promotion enable shanghai to walk the nation reform and open policy mostfront. the spring breeze blew awakes the deep sleep many year shanghai bund, thechinese and foreign financial organ in abundance has also seized bund. shanghaihas made the clear nest directs the phoenix the significant action, the bundfinance street house big replacement, will attract everywhere the old customerreto come to settle down, again will reveal the far east wall street elegantdemeanour.

bund is shanghais symbol, also is the chinese and foreign tourists mustarrive place. but in before because the path narrow, the pedestrian vehicles arepacked like sardines, seriously has affected the bund overall image. for thechange place beach appearance, the shanghai peoples government performs bund asthe key point to transform. at present this street called, also is bund whichzhongshan a group, is for commemorate pioneer mr. sun yat-sen which chinademocratic revolution names synthesizes the transformation a part. this groupspan 826 meters, the width 45 meters, suppose 6 to 10 traffic lanes. this broadline of communication not merely is restricted in area bund, it follows thereform and open policy step unceasingly to extend, north the jiangwan five jiaofields, south arrive at the nampo bridge. to the next the beginning of century,this north and south corridor long amounts to 15 kilometers, will become thesign landscape which the shanghai traveling will go sightseeing.

we now walk this bin jiang main road quite has the characteristic. it notonly collection culture, afforestation to a body, moreover the morning is thepeople practices the good place which the article practices martial arts,daytime is domestic and foreign goes sightseeing the tour world, evening is theideal place which talks love to the lover, heard has many foreign friends all inadmiration of somebodys fame to come to experience the life.

fellow guests, stroll in new bund to go sightseeing the area, whether youdo feel, new bund not only appearance changed beyond recognition, moreover inlively is lively passes the rich artistic breath. everybody please looked that,in the yenan east road bund establishment subject will be for tomorrow theartistic landscape, will hug by 6 columns, with will have more than 80 yearshistorical meteorological signal to become a group to the scenery. the customsbuilding and the electronic waterfall clock also is quite has the fresh idea tothe scenery. the electronic waterfall clock assumes the steps and ladders type,the length 27 meters, the height 3.5 meters, supposes 10 entire stairs. theentire operating process by the computer control, approximately some more than1,000 nozzles water column is composed each kind of color the arabic numeral,causes world each place since such remoteness, double is how being intimatewith. went sightseeing the area worthily to become to hold hundred sichuan, iscompatible shanghai school characteristic culture scenery line which andgathered.

strolls bund, we unconsciously entered the whangpoo river park. inmentioned this park, each chinese all could not forget the former days foreigncountry big powers to hang the chinese people and the dog did not have to enterin park entrance that block the sign, that notorious sign, let then chinesepeople suffer the enormous shame! now, looked at present that 60 meter highshanghai people outstandingly talented monument, stands erect is facing thewater place. the military might magnificent sight three columns yellow hillocksbody in has told the people as if, the people forever cherishes the memory ofsince the opium war, 54 movements and the war of liberation, is the scrubbingnationality shame, devotes the heroes for shanghais revolutionary business.

the whangpoo river park faces is well-known everywhere huangpu river. onmonth huanglong waters edge water yellow, extremely vividly described thewhangpoo river river water color. improves pujiang is shanghais mother river,it originates to the wuxi tai lake, is within the boundaries of shanghailongest, is widest, deepest rivers, the span 114 kilometers; the mean breadth400 meters, are deep 7 to 9 meters. its original name calls dong jiang, also hasthe spring shenjiang river, alternate name and so on huang xiejiang. hands downbefore more than 2,000 years, shanghai was chu at that time, at that time chucountry has a senior general yellow to call to rest, he had very much rules anation ability, is appointed by chu king as prime minister, and sealed forpresents mr. shen, had jurisdiction over shanghai this land. at that timebecause upstream dong jiangs clogged with silt, he led the shanghai people tocarry on scours, and revised the route, caused shanghai the aquatictransportation and the agriculture obtains the very big development, theposterity for commemorate huang xie the merit, renamed dong jiang as the springshenjiang river and yellow , only then officially chose a name until thesouthern song dynasty time as the huangpu river.

the huangpu river has two the child, calls pudong, another calls puxi.before new china is born, their whole family deeply three mountains oppressions,on the mother river body is anchoring is the outside warship and themerchantman, two children also are pressed have not gasped for breath. jumpswhangpoo river my sentence shanghai persons pet phrase, refers to the commonpeople which the old society really is unable to live, throws the river to hereto commit suicide.

looks out into the distance the opposite shore, pudong lu jiazui thefinance trade area and puxi bund distantly faces one another, its function forthe finance, the trade and foreign serves, it will be the new shanghais coreand the symbol. east bund the bin jiang main road, the total length 2,500meters, the collection traveling, go sightseeing with the entertainment and soon are a body, is equipped with 6 multi-faceted squares along the road. althoughthe present only rumble cuts in line the sound, but the sound sound , is in fivespectra the most magnificent music movement, will be forecasting a bund moreglorious future.

Hello, ladies and gentlemen!

Im the tour guide of  tour group. You can call me Xiao Zhao. I will leadyou to a beautiful and spectacular Huashan.

Huashan Mountain is one of the most famous five mountains in China, with analtitude of 2154.9 meters. It is located in Huayang City, Weinan City, 120kilometers east of Xian, Shaanxi Province. It is adjacent to the smooth WeiheRiver Plain and the roaring Yellow River in the north, and Qinling Mountains inthe south. It is a granite on the north side of Qinling ridge. With the changeof nature, Huashan is a national scenic spot.

"Everybody, catch up with the team. Huashan Xiang is famous for itsprecipitousness and precipitousness, ranking first among the five mountains. Asthe saying goes, "Huashan has been a road since ancient times.". Along the way,you must pass through qianchizhuang, baichixia, Laojun plough, Shangtianti,canglongling and other extremely dangerous thoroughfares.

Look at this. This is Pinus armandii. Pinus armandii has yellow male coneswith several oval spatulate scales around the base Resin can be extracted fromtrunk, tannin extract can be extracted from bark, aromatic oil can be extractedfrom needles, and oil can be extracted from seeds.

I hope you can have a good day! Next time Ill travel with you!

Ladies and gentlemen:

The Palace Museum is located in the center of Beijing. It is also known as the Forbidden City in the old days. Actually it was the imperial palace for the emperors and served as both living quarters and the venue of the state administration in the Ming and Qing dynasties. Its name, on the one hand, comes from ancient Chinese astronomers belief that Gods abode or the Purple Palace, the pivot of the celestial world, is located in the Pole Star, at the center of the heavens . Hence, as the Son of God, the emperor should live in the Purple City. On the other hand, except for palace maids, eunuchs and guards, ordinary the Forbidden City and the Purple City.

It took 14 years to complete the magnificent palace. Construction began in 1406 and finished in 1420. The following year, in 1421 the capital of the Ming Dynasty was moved from Nanjing to Beijing. Starting from the third emperor of the Ming Dynasty Zhu Di to the last emperor of the Qing Dynasty Pu Yi, altogether 24 emperors lived here for a total of 491 years. 14 of then were Ming emperors and 10 were Qing emperors.

The Forbidden City covers an area of 72 hectares with a total floor space of about 163,000 square meters. It is rectangular in shape, 960 meters long from north to south and 750 meters wide from east to west with a10-meter high city wall surrounded and encircled by a 52 meter-wide moat. At each corner of the surrounding wall, there is a magnificent watchtower which was heavily guarded in the old days.

The Forbidden City now consists of more than 90 palaces and courtyards, 980 buildings with rooms of 8,704. Most of the structures in the Forbidden City were made of wood with white marble, stone or brick foundations. The building materials were from parts of our country. The timber came from Sichuan, Guizhou, Guandxi, Hunan and Yunnan provinces in southwest China. But in the Qing Dynasty, the timbers were transported from northeast China. Other construction materials, including brick, stone and lime, were used by both Dynasties. The golden bricks that paved the halls were manufactured in Suzhou, refined bricks used to build the foundation of halls were made in Linqing, and lime came from Yizhou. White marble was provided regularly by Fangshan County and glazed tiles by Sanjiadian.

The Forbidden City can be divided into two parts: the Outer Court and the Inner Palace. The Outer Court consists of three main buildings where the emperors attended the grand of rear three main buildings and the six eastern palaces and six western palaces where the emperor used to handle daily affairs and the living quarters for the emperor, empress and imperial concubines to live in.

The Forbidden City is the best-preserved imperial palace in China and the largest ancient palatial structure in the world. In 1987 it was listed as the world cultural heritage by UNESCO.

The Meridian Gate is the main entrance to the Forbidden City. It is called Meridian Gate because the emperor believed that the meridian line went right through the Forbidden City and his imperial residence was the center of the whole universe. It is 35.6meters high with five towers on the top, so it is also nicknames as the “Five-Phoenix Tower.”

The Meridian Gate was the place to announce the new lunar year calendar on the first day of 10th lunar month every year. Lanterns would also be hung up on the Meridian Gate on the 15th day of the first lunar month during the Ming Dynasty, when all the officials would have a feast in the Forbidden City and ordinary citizens, when all the officials would have a fast in the Forbidden City and ordinary citizens would go to the Meridian Gate to look at the beautiful lanterns. When a general returned from battle, the ceremony of “Accepting Captives of War” was held here. The “Court Beating” also took place here.

The gate has five openings. The central passageway was for the emperor exclusively. But apart from the emperor, the empress could use the central passageway on the day of the imperial wedding ceremony. However, after the palace examination, the first top three outstanding scholars were allowed to go through the central gate. The high-ranking civil and military officials went in through the side gate on the east. The two smaller ones on both sides at the corner were for the lowranking officials. During the Palace Examination all the candidates went in from these two side-gates according to the odd number or even number.

Dear visitors from Beijing, everybody! I am a professional tour guide from CTS group. I just call me Wang Dao, everyone. Today, I take you to visit the Summer Palace.

The Summer Palace is located in the northwest suburb of Beijing haidian district. World heritage also have a lot of, kunming lake and longevity hill, corridor and so on. One of the most beautiful is the kunming lake, let me introduce for you.

Kunming lake is northwest suburb of Beijing springs converge and become natural lakes. Because is located in the western suburbs of Beijing, so, also known as the west lake.

As our steps, we came to kunming lake in the west bank. West causeway of su causeway is modelled on the west lake. From north to south lies the six bridge: tianchi bridge, jade belt bridge... One of the most beautiful is the jade belt bridge. It is shaped like a jade belt, beautiful modelling, give a person a kind of elegant feeling.

Kunming lake in the lake is very wide, when the sun shines on the surface of sparkling, the water is turning up the walls white and beautiful! Cruise, original slowly glide from the surface of the water, leaving a few ripples, give a person a few silk elegance.

We look toward the shore, hits the willows hung long braid, if you listen carefully, can also hear the breeze obsolete, willow issued a rustling sound. Give a person a kind of wonderful feeling.

Not only the west dike is very beautiful, look, in three center was built in the kunming lake in the island? They respectively are: the south lake island, mirror cabinet and algae JianTang islands. Let me introduce you to one of the most famous south lake island.

South lake island is located in the southeast of kunming lake, assumes the circular throughout the island, the island has a correlation, month wave floor, YunXiang pavilion, etc. It is surrounded by water, on the island, you can breathe the fresh air at any time.

Watching the center island, lets sail will shore.

I think we should say goodbye, I hope you have a chance to come to visit the Summer Palace, at that time, I also want to give you when the tour guide, goodbye!

国家5a景点导游工作总结

工作总结是对一定时期内的工作加以总结、分析和研究，肯定成绩，找出问题，得出经验教训，摸索事物的发展规律，用于指导下一阶段工作的一种书面文体。以下是小编给大家带来的几篇国家5a景点导游工作总结范文，供大家参考借鉴。

国家5a景点导游工作总结范文1

年7月我荣幸的成为的员工。在这一年中，很感谢单位领导不断给我学习历练的机会，使我从一个刚走出校园的学生慢慢掌握学习实践经验和知识。同时在同事的帮助关怀下，也使我更快的融入了风景名胜区这个大集体。现将一年的工作做一个简要总结。

刚到景区的第一天，是很炎热的一天。在领导的带领下我来到了景区游客服务中心，我光荣的成为了一名景区导游员。导游的主要职责是安排游览活动。根据旅游接待计划合理安排团队在景区游览活动。做好接待工作。具体落实团队在当地的食、住、行、游、购。娱等各项服务。最重要的就是导游讲解。负责团队在景区参观游览中的导游讲解。所以作为一名导游首先就是要熟悉景区的概况，领导和同事为我找来了景区的简介和导游词，但由于当时对景区的印象还停留在学生时代的游玩印象，第二天我就按照同事说的方法拿着导游词在景区里面熟悉每一个景点，同时结合导游词更深一步的了解各个景点。用这种方法很快了解了游览景区的路线，导游词也记住了大部分。第二个月我就开始单独接待导游，当然刚开始导游还是很紧张也出了很多的小错误，不过在实践中寻找不足、在实践中不断学习。慢慢的我也成为了景区一名合格的导游员。

年对我是一个跨越的一年，由于景区的体制改革和人事变动，我从游客服务中心来到了市场拓展中心工作。在市场拓展中心我主要负责的旅行社和媒体记者联系的工作。刚到市场拓展中心有很多工作都不熟悉，在郝处的耐心指导下和同事的帮助下，自己才能很快的投入到工作其中。在市场拓展中心虽然忙碌但是很有乐趣，有更多与外界接触的机会当然我的交际能力也得到了很大的提升。

在这一年的工作中，我在思想方面也从刚出校门的莽撞天真慢慢的学会耐心、细心、恒心。做事情之前学会分析，在实践过程中才会避免很多不必要的问题。虽然在这一年的工作中我学到了很多，但是在以后的工作中我还要继续再接再厉，让自己在岗位上做的更好。

国家5a景点导游工作总结范文2

今年6月22日，游客中心正式投入使用，在办公室的关心、指导下，我部门牢抓机遇，面向未来，团结一致，攻坚克难。树立了品牌，加大了学习提升的力度，围绕上级提出的“提升软实力，争做文化导游员”的要求，稳中有进，各项工作有序推进，圆满完成本年度的各项指标和任务，得到了客人的高度评价，在同行中树立了一面旗帜。下面，请允许我代表本部门10余位员工向上级领导作20年工作总结。

一、齐心协力，品牌管理，我部工作呈现三大亮点

业务接待炉火纯青。自游客中心投入使用以来，我部门先后接待客人人，每位导游平均接待次数。我们先后通过规范化的业务培训，不断学习，提高讲解服务技能，同时实战操练，巩固创新，不仅形成了导游员的个人风格，也夯实了我部门的经常性工作的基础。这游客当中，不仅有社会名流，更有来此考察的领导干部，据统计，今年我们接待了处级以上的领导干部次，受到了当地政府和集团领导的高度赞许。

在景点实地带团中，我们能按照规定、流程办事，以“耐心、细致、文明、礼貌”的方针提供服务，深得客人的肯定。次带团中，我们不但把美丽的推荐给外地游客，也让客人深深的留恋于这片热土。值得一提的是，重阳节当日，我们破纪录的接待了00余位游客，我们有条不紊的按原计划落实推进，顺利圆满的打响、打好了这场攻坚战，为游客中心将来的大规模接待提供了宝贵经验。

服务技能不断求进。在办公室的亲切指导下，我部门通过组织学习，不仅规划化了服务流程，也加强了我部导游员业务素质的提升，树立了“以人为本”的服务原则。同时，用心对照“三亮、三创、三评比”的工作思路来塑造品牌化效益。还通过参加各类活动和比赛，以点带面，提升技能水平。一年来，我部成员先后参加了区旅游培训、区志愿者培训、集团DIY讲师培训以及集团竞走比赛、集团职工知识竞赛、集团勤廉书画展景区公司导游员大赛，景区公司主持人大赛等各类活动，争先创优，敢为人先，并取得一定成绩，其中包括区级荣誉2项(组织1项、个人1项)，景区公司“优秀奖”4项，“鼓励奖”2项。近日，又有两位同志将入围决赛，代表我部参加区讲解员大赛。

员工成长突飞猛进。我部门通过例会，不断提升组织影响力。人人参与，建言献计，先后确立了“岗位责任制”、“专人专事制”，有效分担了部门经常性工作，不仅让权利在阳光下运行，同时也起到了锻炼人的功能。一年来，我部有1位同志上调至集团工作，1位同志上调至游客中心办公室并主持工作，2位同志担任游客中心中层一职。现有的12位成员中，本、专科率100%，中共党员2位，持国导证成员7位。这些成绩充分说明我部人才辈出，是为公司提供“新星”的摇篮。

二、脚踏实地，稳扎稳打，抓好平日工作中心

自游客游客中心运行以来，在上级的领导下，我们边查边改，整风肃纪。抓牢我部平日中心工作的重点，让成员在服务台上坐下来、静下心，深刻领会“万丈高楼平地而起”的至理。自10月以来，我部接手了团区委的绿“V”站服务台，通过资料发放、解问答疑、爱心助力等活动，让志愿者精神在我部成员间传递。

三、响应上级，部门互助，让“一家亲”的精神持续给力

随着工作步入正轨，我们也积极配合领导，做好其他部门工作的协助。配合物业部发放4D眼镜，配合食堂做好餐前准备，辅助办公室做好餐饮服务，如此等等。在办公室确定的巡检小组名单中，我部有6位同志入选。今年以来，我部成员比奉献，比付出，比汗水，与公司一起成长翱翔。据统计，截至12月，我部成员共存调休天，餐厅加班服务次。在数据面前，我们仍认为，比起公司的成长，我们付出的还很少。步入年，我们将沿着集团发展的方向付出更多的努力!

过去的一年极不平凡，取得的成绩也来之不易，我们切不可骄傲，不可自满。如今，我们的任务还相当艰巨，存在的问题也摆在我们面前。面对工作中的懈怠，面对接待中的不到位，面对导游中的随意性，我们要严肃对待，认真整改。让我们用共同的智慧，共同的担当，务实创新，开拓进取，协力齐心，为集团的明天更美好而奋勇前行!

国家5a景点导游工作总结范文3

作为在这个行业从事导游工作近6年来，从来没有做过一次总结，总是在实践和实验中成长，每个人都希望自己能比别人优秀，能做一个让别人认可的人，但是从我的工作来看，确实没有啥值得骄傲或者自豪的事情，或许比其他工作看起来风光，但是其中的酸甜苦辣又有谁能理解呢?

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

现在从国旅出来了，我任然感激以前在国旅工作的那些乐于把自己的知识全部讲给我们这些新人的前辈们，要不是国旅，我可能也就坚持不到现在。

从年开始选择做兼职，我算不上是优秀导游，觉得只要所有团队不被投诉，只要我用心来对待我接待的客人，我能赚一些钱够自己花就还不错了，但是我同时听到很多优秀导游的故事，我也想像他们一样，可是我一直默默无闻，年以前的客人很友好，根本别说是投诉了，他们来到宁夏对我们这里的风土人情都很感兴趣，说我们这里的导游实在，诚实，不知道从什么时候开始，网上就有关于导游欺客宰客，导游殴打客人，导游等等不好的传闻，这对我们的影响太大了，我们极力再维护宁夏旅游的形象，我们西部旅游发展慢，起步晚，我们导游的整体素质不是很高，但是我们西北人诚实实在的种.种行为还是打消了客人对导游不好传闻的那些想法，我真的很欣慰我们宁夏的旅游环境一直能健康的发展。景区导游个人工作总结

今年我带团接受投诉三次，第一次投诉原因是因为旅行社为了降低成本，雇佣不是旅游车队的车子接待游客，去了西宁，司机不认识路，我与司机再车上争吵路是否走错等等的事情，客人是无罪的，但是导游应该要和司机、全陪、领队互相沟通合作才能避免这些事情的发生，也就不会有投诉了，在这个投诉问题里我也是冲动了，所以说冲动是魔鬼，我被旅行社扣了500元钱，我要反映的问题是旅行社降低成本可以，但是不要再用不认识路的司机了，这对我们导游工作实在是一个很大的影响。

第二次投诉，是我没有核对住宿的宾馆，因为在吃饭的餐厅客人斤斤计较，结账的时候和餐厅发生了一些争吵，我出于好心要全陪先带着其他客人回酒店休息，但是拿错了房卡，本来是的新酒店，最后住进了旁边的旧酒店，客人都住进去以后发现房子不是他们那个标准，便要求换房，把睡梦中的人都叫了起来，换了房子，第二天也把我给换了，这个问题是我因为疏忽犯的不该犯的错误，做我们这个工作，就要时刻保持一个兴奋的状态，对任何环节都要提前落实好，疏忽大意是最不可取的，我也损失了将近块钱，因为至今旅行社就这个问题收不来团款也不给导游报账。

第三次投诉，我只带了一个人，真的是更不应该被投诉的，原因是我没有一直陪着客人，把人家冷落了，天哪，什么样的投诉都能成立，这个更提醒了我，作为宣传我们宁夏的使者，一个人也要把她当成是上帝，别看人少了，赚不到钱了，就粗心大意，话说，别拿村长不当干部，现在的客人真的是花钱不花钱都是大爷，不管你用什么办法把她陪舒服了，高兴了就ok了。处理了这个投诉，我不仅写了检讨书，甚至还被社里扣了三个月的工资，我现在签了合同还是被停薪留职的处分，我觉得很不公平，但是我是一名导游，我要为旅行社维护更多的客户，因为我，可能社里损失了就不只是一个客户这个问题了，我只能接受了。

总之做导游工作，除了你有渊博的知识，还得处理好你和客人，你和旅行社，你和家人所有的问题，虽然你不是神，但是你必须知道这是你得职责，不想被社会淘汰，你就要天天爬在电线杆上等着被电死，要不你连电线杆都没摸到，就已经死了，学着做第一个吃螃蟹的人，只有有十分的信心，才能做成九分得成绩。

国家5a景点导游工作总结范文4

本年度服务的旅行社、接待团队量、接待游客数、受到的奖励、扣分情况及体会、下一年度的工作打算等。

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些在努力一些我也许就不会错两道题，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天、

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐、快乐、快乐、

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

In 1709 (the 49th year of the reign of Emperor Kangxi of the Qing Dynasty),the first master Jiamuyang xiebadoji (all know Miaoyin xiaojingang) returnedfrom Tibet to his ancestral home to build a temple to promote Buddhism at theinvitation of Chahan DanJin, the South Prince of the Yellow River, the firstbanner of Heshuote tribe of Mongolia in Qinghai. In the summer of that year, themaster brought his disciples to zhaxitan, where he saw beautiful mountains andrivers, surrounded by auspicious clouds. It was an ideal place to build atemple. That is to say, we began to build the rabrang monastery here. Throughthe continuous expansion and improvement of Dai Jiamuyang master and the livingBuddhas, it has developed into a grand building complex with an area of 866000square meters, a construction area of more than 400000 square meters, more than90 main temples, more than 10000 monk houses and six ZHACANG (colleges), variousBuddha halls, many living Buddha palaces and lecture platforms, Fayuan, Yinjingacademy, pagodas, Jiamuyang master villa, etc. At its peak, there were more than3600 monks. There are 139 temples under its jurisdiction, and the religiousauthority covers Gansu, Qinghai, Sichuan, Kang, Mongolia, Northeast China andXinjiang. It is not only a sacred Buddhist Buddhist temple, but also acomprehensive institution for spreading knowledge, and a cultural and artisticcenter for the Tibetan people in the whole Amdo region. Won the secondTibet.

On the eve of liberation, there were 6 sutras halls and 48 Buddhist hallsin Labrang temple. Among them, there is one seven storey building, one sixstorey building, four four storey buildings, eight three storey buildings andnine two storey buildings It covers an area of more than 1000 mu, including fourbronze tile roofs, two green glazed tile roofs, 31 Tibetan buildings, 30 livingBuddha houses, 6 Jiwa houses, 6 big kitchens, 1 printing house, 2 lecture halls,2 Jiamuyang villas, more than 500 Scripture wheel houses, more than 500 commonmonk houses, several pagodas and memorial archways. The whole building ismajestic, row upon row, well arranged, and can be called the first famous templein andor area. These buildings can be divided into stone and wood structure andcivil structure. There is a saying that there is no wood outside and no stoneinside. The architectural forms include Tibetan style, Han palace style andTibetan Chinese mixed style.

After liberation, because of the interference of the far left route,Labrang Temple suffered great damage. The seven story pozhangmaruo Buddha Hallwas demolished in the "four Qing Dynasty" and a cinema was built. The largestBuddha statue (24 meters high) in the hall was smashed and made of steel in1958. Ten years of "Cultural Revolution" is even more unspeakable, a Buddhisttemple into a food factory, slaughterhouse. The temple door was closed and themonks scattered. The temple building only retains the northwest corner of theoriginal temple, accounting for about a quarter of the original temple area.Most of the temple sites are occupied by government units.

Although Labrang monastery has gone through many vicissitudes, since theThird Plenary Session of the Eleventh Central Committee of the Communist Partyof China, under the care of the Chinese government, it has implemented thepartys ethnic and religious policies. Since the reopening of Labrang monasteryin 1980, the state has allocated more than one million yuan for the maintenanceof the original Sutra hall and Buddha Hall.

The fast-paced life has turned us into machines, doing overloading operations so everyone need a rest and go to travel with relatives or friends. I think QingDao is the best choice.

QingDao is reputed for its elegant mountains, clean air, blue water, white beach and green trees. Are you feeling the wind from the sea?.That is like a lively girl, she crawl up to kiss your feet when you are lost in admiration of the Beautiful scence, when you sip a mouth of it ,it tastes a little salty.

As known as Seashore Pier, Southern Sea Pier or Big Marina, the Jutting Pier is a symbolic structure of Qingdao,which was first built in 1892. when Zhang Gaoyuan, Commander of Dengzhou, stationed troops in Qingdao, in order to facilitate the transportation of military supplies and anchor the warships of the Northern Navy, a 344meter long simple pier wasthen built on the southwest coast. The dyke connecting the cosdt was built by laying stones,and the fore part of the pier was built of steel paved with wood. The building materials were remainders of Lvshun Boatyard, Northern Navy. In 1894 when Li Hongzhang made his second inspection tour to Qingdao, he gave a high praise for the Jutting Pier and called it an Iron Pier in his memorial to the throne. Hereafter, the Jutting Pier was also called Navy Pier, Seashore Pier and Navy Iron Pier. In 1900, the pier was destroyed by a typhoon, in 1901 when Germany occupied Qingdao,the Jutting Pier was rebuilt and used for freight transporting. When the Dagang Port was completed, the Jutting Pier was opened to the public. In 1923, a park was developed around the Northernend of the pier. From September 1931 to April 1933, the pier was rebuilt of steel concrete, extended to 440 meters long and 8meters wide. A semicircular seawall as built at the end of the bridge.

Now, the Jutting Pier has become a famous attraction and symbolic structure of Qingdao. After the founding of People Republic of China, Qingdao Municipal Government has paid much attention to the maintenance and protection of the Jutting Pier. In the 1950s, the Water Returning Pavilion was once called Sino USSR Friendship Pavilion. In the daytime, the Pier is frequented by stream of visitors, who are leaning on the railing and overlooking the charming sea. When the night falls, the colorfully decorated lights are turned on, glorifying the bridge.

At the Jutting Pier, we can enjoy various attractive sights such as Water Returning at the Pavilion, Listening to the Tide at the Pavilion. Extension of Rainbow and Moon Might at the Pier, which Were reputed as one of the 10 Sights of Qingdao as well as the 24 Top Sights of Qingdao City in the 1930s. Numerous scholars and men of letters have left behind a lot of poems and lines in Praise of the pier. It is a famous seashore attraction frequented by visitors. At the peak season, the daily tourist arrivals are above 200 000. It is a must for the VIPs, important officials and famous celebrities when they visit Qingdao.

Follow me please. Let us climb the stairs and overlook far into distance. A good place for sightiseeing. You can take photos here.

Dear friends: visitors

Hello everyone, I am your touring in guilin tour guide this time, thank you gave me the chance to be an exercise, all I will do my own ability to explain for you.

Ok, we get to the point. Saying the "landscape jiatianxia guilin," guilin has the characteristics of this region, is in flat land and river, grids, abrupt SenYu, each are not connected.

We are on this side of the center of guilin, there is a danger. Its called xiufeng alone, bulging mountain, like a giant big column, known as "south tianyi column"

Next, I guide you in outrigger canoes to see guilin is the most beautiful one in the river, the lijiang river. We can see what is the distinguishing feature of the lijiang river water? Yes, lijiang river water eerily quiet, quiet we don not feel it in the flow; The lijiang river water on the bottom, can see there are a lot of beautiful fish swimming in the water; The lijiang river water also special green, green can and flawless was comparable.

You see, the attraction is "xiangshan shui", it is synthesized from xiangshan and hidden holes. The xiangshan also called elephant trunk hill, because it resembles a giant elephant is the river water. Elephant trunk hill that long nose, the depth of the water and mountain ready round the cave, "hidden hole". Hole on the surface is very smooth.

This is the camel mountain, beautiful legend about it next time tell you,

Good, today I take you to visit here, welcome to come to guilin, I have a lot of shortcomings, hope everyone advice, the small time we goodbye. Bye bye!

导游半年个人工作总结

由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，下面是第一范文网小编为大家整理的“导游半年个人工作总结”。本内容为大家提供参考。

导游半年个人工作总结(一)

他的步调永久是那么精确而飞快，转眼xx年已经飞逝，我们迎来了极新的xx年。我所从事导游工作，又经历了一个年初，我喜好这个工作，不论苦辣酸甜，我老是一个“乐”字“。在工作中我带领来自四周八方的旅客朋侪穿梭与神州大地，给他们讲述将领与每人的故事，江南小镇，下汤文化的传奇故事，如今我把这几年工作乐趣给归拢一下，从中总结经验，汲取教训以备来年奋马扬鞭，更好的带领我的旅客畅游在黄河上下，大江南北。

经过议定三的工作实践，我深深的会到，获得了导游证，其实不代表你便是一个合格的导游员，而是要连续的进修、富裕、进步。是以三年来我一贯严厉要求本身，酷好导游工作，当真进修导游知识，在进修中坚定勤动眼，大量的涉猎有关景区、景点的资料和有关风景民情的册本;勤脱手，把读到看到的相干资料、甲篇名作、经典名句都分类料理，以充裕本身的学识，增加本身的见闻。

根据观光社安排，作为导游员的我，带团是我的紧张任务。这三年来，带过的团队数量已经记不清了，留在我感触里的是——忙和乐。刚从云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见汽车的马达响这一切凡是在我面前目今显现，是我深深的感觉到了我工作的意义地点，从内心酷好导游这一工作。坚定”宾客至上、办事至上、为大家办事、公道而大略的“的四大办事原则细致、热忱、殷勤的作好导游办事工作。

也便是一切工作以旅客者为动身点，以办事为动身点，时候思虑旅游者的长处和要求，毫不能谢绝旅客的公道合法要求。办事进程中要坚定”为大家办事“的原则，不能有亲疏之分，另眼看待，而应对每个旅客都热忱、殷勤、恭敬，不偏不倚、混为一谈;要坚定公道而大略的原则，在旅游办事进程中，要时候存眷旅客的感情变化，耐烦谛听旅游者的定见、要求，公道又能兑现的就竭力去做，如果异国作好或是已经错过机遇，就想方法及时补充，以求最大限度的到达旅客的如意。对旅客发起的同等理的、不大略兑现的要乞降定见，本着脚结壮地的原则，细致细致、不急不躁的立场，给旅客作出解释和阐明，获得旅客的明白、相信，使旅客甘拜下风。

导游职业与其他职业有一个明显的差别，那便是你必须与客人朝夕相处，此日然使我们对办事的感觉比平常人深入。从某种意义上可以这么讲，导游职业无穷魅力恰是源于我们对办事的感知和酷好，他不但仅只被当作一份工作，而更应当被珍视为一个代价毕生追求的奇迹。固然干导游这行并不是我初志，但是很快我就发觉：本身是得当干导游这一行的，因为我喜好这个职业。

回顾201x，展望201x，我会连续以颓废热忱的立场欢迎每个团队，欢迎好每一名旅客，以便提拔本身的本领程度，篡夺做一个更加优秀的导游员!

导游半年个人工作总结(二)

1：首先是对熟悉线路：认真研究游览路线，带团前多方面准备充分，线路熟记于心，做到万无一失。多请教老导游和其他熟悉线路人员，但也并不能轻信别人的提议，要做到有把握，有依据。

2：用自己的耐心、细心带给游客更加舒适安全的旅游环境：特别是旺季，一定要提醒旅游注意事项，才能做到到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

3：导游遇事一定要镇定，你的头衔就注定了你必须在客人面前临危不乱，让旅游人员有一种安全感，也让他们再内心里对我公司的人员能力进一步的肯定。学会及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

4：平时多读书，在平时的带团过程中会有很多自己不知道的东西，不能给游客带来更加详细的解释。所以导游所知道的知识必须了解广泛，因此要不断的学习，每次带团回来也要及时的总结教训，积累经验。让自己成为一个更加优秀的导游人员。

5：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

6：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

在过去的一年里，大大小小的经历让我感到此时的我是成功的，过去的苦累一下子变成了我骄傲的资本。同时也加深了我对这个职业的热爱。从中更加锻炼了自己行动组织和语言组织的能力，从中得到的是用什么东西都无法兑换的。在带团的过程中也有许多问题例如：车多人多会延误正常安排的旅游路线时间，作为导游一定要耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。尽量将客人控制在自己的视力范围内

总相信“一份耕耘，一份收获”!爱我所爱，再苦再累也无怨无悔。希望我用我的小小经验能给大家带来一个微笑，一丝感动。带着微笑将我们热爱的努力做到最好!

导游半年个人工作总结(三)

一、 熟悉线路，接团前做好充分的准备

a、出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b、地接要了解各个景区的情况。特别是节假日。(问清餐怎么做，按桌还是按人，小孩是否含餐。关系到钱财时，发信息，以防事后发生纠纷时可以做凭证。)

二、用心服务，做旅游就是做服务

服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三、注意协调，随机应变，以不变应万变

出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四、书到用时方恨少

很多时候会被客人的一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅游行业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

导游年终工作总结三篇(四)

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些在努力一些我也许就不会错两道题，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天。

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

20xx年是我的幸运年我考上了梦寐以求的导游证。但是20xx年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐、快乐、快乐!!!

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

导游年终工作总结三篇(五)

在不断的实践当中我也总结了一些经验，也发现了不少问题。我所面临的最大问题就是知识面不够广，有时候客人问我问题的时候，我真的是不知道从何答起，这时，我就会给客人说，对不起，这个我不会，我可以回去查一查。因为我不想用瞎编乱造来糊弄客人。虽然会江郎才尽的感觉，但这也是很多人经常会遇到的问题，导游知识就好比是非文化大超市，要上知天文地理，下知鸡毛蒜皮，如果一个人有一桶水的知识和能力，再去做一杯水的事情，我相信就会做得很出色。在想要达到这个效果之前，我就必须不断的努力，学习，学习，再学习，这样的话，我知识桶里的水就会越来越满了。

导游是一个从事服务的行业，而且很辛苦，当然见识也颇多的，也很锻炼人，这几个月见到了很多的人，可以说是五花八门，城里的，农村的，高学历的，低学历的，有钱的，没钱的，各个行业的人。对我认识社会上的人，了解这个社会，起了很大很大的作用，让我在毕业不久就根深了解了这个社会，这也是我的一个很大的收获!

所以，在20xx年的工作中，我将会更加努力的学习相关的文化知识，书到用时方恨少，我要不断的学习，给自己充电，努力总结20xx年工作的失误和不足，使自己在新的一年里有一个更大的提高，

接下来20x年5月的时候带了一次长韶团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3：注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4：导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5：书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想 ， 当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待!“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”!，困难经历了，但经验却留下了。带团总是不可避免要遇到三多(人多车多压力多)，作为导游就要做到三心(多一份细心，多一份小心，多一份诚心)

细心：旅游景点环境杂，作为导游比平常要更多一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解 。

我付出，我努力!总相信“一份耕耘，一份收获”!在20xx年不仅学好导游方面的知识，也慢慢学习计调方面的知识，努力做到最好，希望自己能在旅游业闯出一片属于自己的辉煌。